From the moment the product is installed in your home and even 20+ years after, we back the product from all manufacture defects.
Signature Custom Woodworking, Inc., is proud to offer a 100% customer satisfaction guarantee for any defects in craftsmanship, and a Limited Lifetime Warranty against seam separation. Like almost ALL countertop companies, the material itself for any other warranty purposes are covered for one year from the date of sale.
Lifetime warranty applies to original buyer under normal indoor residential use in the original location.
There is no express or implied warranty with respect to water or stain damage.
Following care instructions will ensure proper protection of your countertop surface.
Wood is a natural product and subject to changes depending upon the environment in which it is placed. Natural characteristics of individual woods may vary depending upon the origin of the wood species. Expansion, contraction with changes in temperature, humidity, and other environmental factors should be expected. These natural characteristics may cause small changes in the countertop. These changes are not considered defects.
Warranty exclusions include damage from neglect, accidental or intentional damage, damage or wear caused by movable items on countertop surface, normal wear and tear, misuse of product, or unauthorized repair.
Countertops not installed by Signature Custom Woodworking, Inc., are subject to the guidelines as described in our installation directions and may not be covered under warranty if these guidelines are not followed by independent installers and are subject to inspection and approval by personnel from Signature Custom Woodworking, Inc.
Certain project designs are subject to restricted warranty coverage, but will be provided with such disclaimer prior to the construction of the countertop.
Countertops with no applied finish are not covered under any warranty.
Signature Custom Woodworking, Inc. is committed to giving 100% customer satisfaction before, during and after the purchase of your custom wood countertop.